5v555 Terms & Conditions

1.1 Age Verification

All services on 5v555 are available only to individuals aged 21 or older. You must provide a true and accurate date of birth when registering an account. We may request identity documents at any time to verify your age. Accounts belonging to underage users will be closed immediately and deposited funds may not be refunded.

1.2 Single Account Policy

Each user may open only one account. If the same person operates multiple accounts, all accounts will be closed and all earned bonuses will be forfeited. Sharing or lending account credentials to anyone else is strictly prohibited.

1.3 Accurate Information

All information provided at registration — name, mobile number, date of birth — must be accurate and truthful. 5v555 reserves the right to close an account and seize its balance if false information is provided. If you need to update your details, please contact the support team.

2.1 Login Security

It is your responsibility to keep your account password and login details confidential. If you suspect any unauthorized access to your account, notify us immediately at [email protected]. You are responsible for all activity carried out on your account until you have informed us.

2.2 Account Suspension & Closure

5v555 reserves the right to suspend or close an account without prior notice in the following cases:

• Violation of any provision of these Terms
• Evidence of fraudulent or deceptive activity
• Operating multiple accounts
• Attempting to exploit bonus terms for unfair advantage
• Suspicion of money laundering or illegal activity

2.3 Voluntary Account Closure

You may request to close your account at any time through the support team. Please ensure you withdraw any remaining balance before closing. No new bonuses will apply to a voluntarily closed account.

3.1 Payment Methods

Payment methods currently supported on 5v555: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. All three methods allow you to transact easily and securely.

3.2 Minimum Amount

The minimum amount for both deposits and withdrawals is ৳500. Transactions below this amount will not be processed.

3.3 Withdrawal Processing Time

Withdrawal requests are generally processed within 10–45 minutes. However, verification procedures, high-demand periods, or technical reasons may occasionally cause delays. Withdrawals must be made to the same payment method used for the deposit.

3.4 Verification

For large withdrawals, 5v555 may request additional documents to verify your identity. The platform reserves the right to hold a withdrawal if you decline to provide a copy of your national ID or passport. This verification process is conducted to protect your account.

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,200 bonus for a total balance of ৳2,200; depositing ৳14,000 earns the maximum ৳8,000 bonus for a total balance of ৳22,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x — applied to the bonus amount only, excluding the deposit. Example: ৳1,200 bonus × 10 = you must place a total of ৳12,000 in bets before withdrawing bonus winnings. Funds earned from the bonus cannot be withdrawn until the wagering requirement is met.

4.3 Bonus Abuse

Attempting to claim bonuses through multiple accounts, false information, or by exploiting system errors will result in the bonus being cancelled and the account being permanently closed. 5v555 reserves the right to modify or cancel the terms of any bonus at any time.

4.4 VIP Program

The 5v555 VIP program has five tiers. Each tier offers a weekly cashback benefit:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.3% cashback per week
• Gold: up to 0.5% cashback per week
• Platinum: up to 0.6% cashback per week
• Diamond: up to 0.8% cashback per week

You can advance to higher tiers through regular activity.

5.1 Fair Play Guarantee

All games on 5v555 are operated on the basis of fair play principles. Game outcomes are determined by a random process and there is no possibility of manipulation. All transactions on the platform are secured using SSL encryption.

5.2 Game Cancellation & Technical Errors

If a game remains incomplete due to a technical issue, 5v555 reserves the right to cancel that round and return the stake. The platform also reserves the right to correct or void any abnormal winnings resulting from software or network errors.

5.3 Sports Betting

Betting is available on a range of sports including cricket, football, and kabaddi. Detailed rules for each market are provided on the game page. Please make sure you understand the applicable rules before placing a bet.

5.4 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

• Playing using bots or automated software
• Colluding with other players to cheat
• Exploiting game vulnerabilities
• Depositing funds from illegal sources
• Attempting a cyberattack against the platform

6.1 Data Collection & Use

5v555 collects, stores, and uses your personal information solely for the purposes of providing platform services, managing your account, and verifying your identity. We never sell your information to third parties. For more details, please read our Privacy Policy.

6.2 Cookies & Tracking

5v555 uses cookies to improve its service. By accessing the platform, you agree to the use of cookies. You can disable cookies in your browser settings, but doing so may cause some features to not work properly.

7.1 Commitment to Responsibility

5v555 believes that betting and gaming are a form of entertainment. We encourage our users to play responsibly. Please avoid betting beyond your means and always treat gaming as entertainment.

7.2 Self-Exclusion

If you want to take a break from gaming, contact our support team — we can temporarily or permanently deactivate your account. To learn more about responsible gaming, please read our Responsible Gaming page.

7.3 Protection of Minors

This platform is for users aged 21 and above only. Parents and guardians are advised to take the necessary steps to prevent minors from accessing this platform. You may use parental controls on computers and mobile devices.

8.1 Service Availability

5v555 makes every effort to keep the platform available at all times. However, the service may occasionally be interrupted due to maintenance, upgrades, or unexpected technical issues. 5v555 is not obligated to provide financial compensation for such interruptions.

8.2 Third-Party Services

Game software used on 5v555 is sourced from various third-party providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, etc.). 5v555's liability for any errors or issues arising from these providers is limited.

8.3 Internet Connection

5v555 will not be held liable for any loss to an ongoing game or bet caused by an internet disconnection. We recommend ensuring a stable internet connection before you start playing.

9.1 How to Submit a Complaint

If you have any issue or complaint, please first contact our 24/7 live chat support. If it cannot be resolved through chat, email us at [email protected]. In your complaint, clearly describe the incident, the date and time, your account details, and a full description of the problem.

9.2 Resolution Commitment

5v555 takes every complaint seriously and will try to resolve it as quickly as possible. The support team provides assistance in both Bengali and English. Complex matters may take longer to investigate — in such cases, you will be kept updated.

10.1 Changes to Terms

5v555 may update these Terms at any time. You may be asked to accept the new Terms the first time you log in after a change. A notification will be sent to your account for significant changes.

10.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. The invalidity of one provision will not render the entire agreement invalid.

10.3 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between 5v555 and the user. Any prior oral or written understandings are superseded by this document.

10.4 Contact

If you have any questions about these Terms, please contact our support team:

• 24/7 Live Chat — in Bengali and English
• [email protected]